CONNECTschool Support

Frequently Asked Questions

What happens if a student loses his/her password?

Solution

There is a built-in automated password reset button. Students must use the email address they used to set up their account; teachers can retrieve the email address for a student. The email address serves as the username.

Article details

Article ID:	11
Category:	Connect
Date added:	2012-01-12 15:48:26
Views:	6669
Rating (Votes):	(93)

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To Our Valued Customers:

NELSON has recently acquired the publishing and distribution rights to McGraw-Hill Ryerson’s K–12 portfolio in Canada.

Your CONNECTschool account will not be affected. Please continue to use your existing credentials to log in and access your purchased resources.

Over the next few months, while we continue to deliver this quality resource offering, we will be updating the CONNECTschool logo to reflect the transition to NELSON.